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Easiest Way to Contact Tala

Tala is a leading mobile money lender in Kenya and some parts of East Africa. They have developed a Tala Mobile App through which individuals can borrow money and repay later according to their terms and conditions. Contacting most mobile money lending App like Tala can prove to be an uphill task. This is because they do not give a clear contact channel like phone number, SMS line or Email to use should a client want to get in touch with them.

However, this does not mean that it is impossible to contact Tala and get your issues sorted. In this article I will introduce you to the following methods of contacting Tala:

  • Tala SMS Number
  • Tala Email Address
  • Tala Twitter handle
  • Tala Facebook Page

The above methods have been proven to be effective when contacting Tala. Personally I have used them and I cannot complain.

Also Read:Top 10 Best Mobile Money Loan Apps In Kenya

Before delving into much details it is good to note that Tala does not provide a direct messaging way through their App. There is no active Mobile number known through which you can contact them and get your issues sorted.

Okay, that said and done, here are the contact links to reach out to Tala

  1. Tala SMS number 21991

To contact Tala through SMS you can send them a short SMS through SMS number 21991. This is a very effective way to communicate with them. Upon sending the SMS with your issue or query they will reply acknowledging the receipt of  your message with the details on when your issue will be addressed. Whether you are inquiring about your loan or you need your account updated, Tala will issue you with batch numbers to follow up with clearance with CRB. It may take time depending on the Issue you need addressed.

  1. Tala Email address. Email:hellokenya@talamobile.com

You can reach out to Tala through the Email address hellokenya@talamobile.com. This is one of the most effective way to contact Tala. Their response is timely and you can be assured your issue will be sorted.

  1. Tala Twitter Handle. TalaKenya

Tala are active on social media as well, through their Twitter handle @TalaKenya, you can channel your query or issue and their social media managers will get in touch with you and offer the necessary assistance.

See also  How I Earn 6 Figure Freelancing

Also Read:How To Update Your CRB Status After Making Loan Repayment

  1. Tala Facebook Page. Tala

Tala have an active Facebook page that is very active. You simply need to like their Facebook page Tala and channel your issue. This has proven to be another effective way to contact Tala. You will be assisted and your issue will be sorted.

Well,these are some of the most effective methods you can try out to contact Tala. Try them and find out which one will be most effective for you.

Also Read:Best investment and savings SACCOS in Kenya 2020


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