You can easily contact branch through SMS, Branch App,Email and through social Media platforms. Branch Loan App is a mobile application that offers soft loans to its customers through its Mobile Application.
How Can I Contact Branch
Ideally most Mobile loan Apps in Kenya do not have a defined way of clients contacting them directly. A majority of them like Branch,Tala,Haraka, Zash Loan and so on, have no mobile number that you can call and get assisted. Luckily there are various ways you can contact these Mobile loan Apps and get assisted.
Also Read:Easiest Way to Contact Tala
Contact Channels For Branch
Branch Loan app have quite a number of ways clients can contact them and get assistance. Some of the ways you can contact them that we are going to discuss include:
- Branch In App Chat Feature
- Branch Facebook Page
- Branch Twitter handle
Now, for any assistance on your loan application, Account Update inquiries or complains, contact Branch through the following methods:
Branch In App Chat
Branch has made it possible for its clients to contact them directly through their Branch App. This is a feature that is missing on other loan Apps like Tala. This feature enables you to initiate a conversation directly with branch. Apparently their, response time is timely and therefore you can relay on the In App Chat feature to contact Branch. To use this feature;
- log into your Branch loan App,
- Open the menu button at the top left corner
- Head to customer care option
- Begin your Chat
Branch Email Address
Another reliable way to contact Branch is through their Email Address. They have an Email address that you can use to channel your issue.You can contact Branch through their Email: email@example.com
Branch Facebook Page
Branch Facebook Page is also one of the ways you can contact them. Through their page Branch, you can easily get in touch with them. Their responses are timely and your issues will be sorted in a record time.
Also Read:Salaries of Journalists in Kenya
Branch Twitter Handle
Branch have also an active Twitter handle that can be helpful. Through the twitter handle, You can channel your question and get assisted.
Is Branch Mobile Loan App trustworthy?
Branch is a well known Mobile loan App that offers soft loans to its clients. Their loan limit is between KSH.50 to KSH.70,000. For you to qualify for the loan you must install the Loan App on your Mobile Device. After analyzing your history, branch determines whether you qualify for the loan or not. The loan loan limit is also determined by your History. Basically first applicants are normally ranked on the lower limit, but your limit increases with time when you win their trust.
If you you are a new applicant your application is likely to be rejected on the first attempt. This does not mean you will never qualify for a loan from Branch. All you need to do is to Keep the App and with time you will qualify for a loan. To a bigger extend, Branch can be trusted. Loan disbursement is done in the shortest time possible and their interest rate is reasonable.
Also Read:How to Join SKIZA as an Artist