Family bank imposes charges on various transactions.While some transactions are free of charge, you may be billed to access most of Family bank services. Among the transactions you are likely to be charged by family bank include, balance inquiry charges, Withdrawal charges on ATM and agents, over the counter withdrawal charges among others.
The good news is that it is free to deposit funds to any family bank account.
You will also not be billed to get an SMS notification upon making an inquiry.
Below are charges you will be billed when transacting with family bank
Family Bank Charges
|Cash withdrawal Over the counter||Ksh.100|
|Minimum Operating Balance||Ksh.100|
|Cheque Book Request||Free|
|MPESA to Family Bank Account - Paybill 222111||Ksh.35|
|Family Bank Account to MPESA||Ksh.80|
|Internal Funds Transfe||Ksh.30|
|Dormant Account Charge||Nill|
|Reactivate Dormant Account||Nill|
|Interim Statement (per page)||Ksh.100|
|Certified Bank Statement (per page)||Ksh.500|
|Statement of a Closed Accoun||Ksh.2000|
|Coin Deposit Handling||100 for every Kes.1,000; 2% for amounts above Kes. 5,000|
|Visa Debit Card Issuance||Ksh.500|
|Visa Debit Cash Withdrawal at Family Bank ATMs||Ksh.30|
|Visa Debit Balance Enquiry at Family Bank ATMs||Ksh.10|
|Cash Deposit at Family Bank ATMs||Nill|
|Point of Sale (POS) payment||Nill|
|Cash Withdrawal from Pesa Point ATMs||Ksh.80|
With family bank having grown and spread across Kenya, the bank has attracted a large number of customers thanks to their outstanding services.