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Family bank charges on transactions

Family bank imposes charges on various transactions.While some transactions are free of charge, you may be billed to access most of Family bank services. Among the transactions you are likely to be charged by family bank include, balance inquiry charges, Withdrawal charges on ATM and agents, over the counter withdrawal charges among others.

The good news is that it is free to deposit funds to any family bank account.

You will also not be billed to get an SMS notification upon making an inquiry.

Below are charges you will be billed when transacting with family bank

Family Bank Charges

ServiceCharges (Kshs)
Cash withdrawal Over the counterKsh.100
Minimum Operating BalanceKsh.100
Balance InquiryKsh.10
SMS notificationsFree
Full StatementKsh.30
Mini StatementKsh.10
Cheque Book RequestFree
Change M-PinKsh.20
Block CardFree
Loan RequestFree
MPESA to Family Bank Account - Paybill 222111Ksh.35
Family Bank Account to MPESAKsh.80
Internal Funds TransfeKsh.30
Dormant Account ChargeNill
Reactivate Dormant AccountNill
Interim Statement (per page)Ksh.100
Certified Bank Statement (per page)Ksh.500
Account ClosureKsh.1000
Statement of a Closed AccounKsh.2000
Coin Deposit Handling100 for every Kes.1,000; 2% for amounts above Kes. 5,000
Visa Debit Card IssuanceKsh.500
Card ReplacementKsh.500
Visa Debit Cash Withdrawal at Family Bank ATMsKsh.30
Visa Debit Balance Enquiry at Family Bank ATMsKsh.10
Cash Deposit at Family Bank ATMsNill
Point of Sale (POS) paymentNill
Cash Withdrawal from Pesa Point ATMsKsh.80

With family bank having grown and spread across Kenya, the bank has attracted a large number of customers thanks to their outstanding services.

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