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Customer care contacts for various banks in Kenya

You can easily contact any of the Kenyan banks using therr 24 hours customer care contact numbers or by srnding an email to the customer care desk.

Whether you want your issue to be addressed by KCB bank, Equity bank, Co-operative bank, Standard Chartered bank, Absa bank, Natiobal bank and so on, use their readily available 24 hour customer care contacts below.

KCB Bank Kenya Customer care contacts

KCB bank customer care number: 0711 087000 or 0732 187000,

SMS: 22522


Equity bank customer care number

Equity bank mobile contacts: 0763026000

Equity bank email address:

Official facebook page: Equity Bank Kenya

Twitter handle: @KeEquityBank

Help desk contacts: 0763063000

You can also contact Equity bank Kenya through the below contact number

Tel: 020 2744000

National Bank Kenya Customer Care Contacts

National bank customer careTel: +254 (20) 282 8900, +254 703 088 900, +254 732 118 900.

National bank of Kenya help desk Email:

Nationsl bank of Kenya postal address: P.O BOX 72866-00200 Nairobi

Diamond Trust Customer care number

DTB customer care number: (254-719) 031 888, (254-732) 121 888​

Standard Chartered bank customer care number

Customer care contacts

+254 20 329 3900
+254 703 093 900

Operation hours

Mon – Fri, 8.15 am – 5.00 pm
except for Sat, Sun & bank holidays


Absa bank Kenya customer care contacts

Absa bank Kenya telephone contact

(020) 3900000

Absa bank complaint contact

Timiza Call Centre Lead No: 0709213000
(020) 4265000

Absa bank instant WHATSAPP chat:

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Absa Bot: +254 710 130000


Co-operative bank Kenya customer care contact

Co-op bank Contact Centre numbers: 020-2776000, 0703027000

Tel: 020 327 6000

Whatsapp chat number: 0736 690 101


Postal address: P.O. Box 48231 – 00100, NAIROBI

Co-operative bank Contact Centre is now accessible 24 hours a day, 7 days a week.

Faulu bank contact numbers

Faulu bank Contact Centre: 0711 074 074, 0711 074 000

P.O. Box: 60240 – 00200, NAIROBI.

Faulu bank contact centre is available for 24 hours everyday.

Kenya Women Finace Trust Contact Numbers

Kenya Women Finance Trust (KWFT) 24 hrs Customer Service contact: 0703 067 700
Pilot Line: 0703 067 000
Airtel: 0730 167 000

Postal Address: P.O. Box 4179 – 00506
Nyayo Stadium, Nairobi

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Access bank customer care contacts

Access bank customer care Telephone number: 2252188/91, 0780022224, 0720081772, SMS, Whatsapp use 0752219600

Postal Address:

Transnational Plaza, City Hall Way P.O. Box 34353-00100.Nairobi Kenya

Smep Microfinance Contacts

Smep contacts:

+254 711 606900

+254 20 2673327-8

+254 20 2055761

+254 20 3572799

Kenya Postal Service Bank Kenya Customer care contacts

Contact Post bank through

Switchboard +254 020 2229551-6
Help Desk +254 020 2803333/341/350/248


Postal Address:

Kenya Post Office Savings Bank.
Postbank House,16 Banda Street,
P.O Box 30311-00100, Nairobi.

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Majira M

Keeping you in the loop. I write to share information that matter. From technology to business tips, I share information to inspire and educate