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How to collect your huduma numba card

Did you apply for the huduma namba? If yes then most likely you have received a confirmation SMS notifying you that your card is ready and you should confirm your pickup station. Perhaps you are asking, when how will i know if my huduma namba is ready and where will i pick it? Well this article will help get answers to those questions.

The government of Kenya announced that the roll out of Huduma Numba card was complete and people have started collecting their Huduma Numba cards.

Personally I can confirm that I received an SMS confirming that my Huduma card was ready for pick up

Dear ****** your Huduma card is ready. Visit https://…… select your pick-up point. For inquiries call 0800221111” The SMS read.

The SMS is usually send to the phone number you provided during the registration process.

I received this SMS early January,to be specific on 11th January 2021 and and upon selecting my pick up station, I was informed that the Huduma Namba card will arrive within 21 days.

How to select your Huduma Namba pick-up location

Upon receiving a confirmation SMS that your Huduma Namba is ready for collection. Follow the link in the SMS to select your Pick up station. The link will direct you to Huduma Number website where you can key in relevant information.

Give the details of where you wish to collect the card. Among the details you will have to give includes;





Upon confirming the details of your pick up point, you will be notified that your Huduma Namba card will be ready for pick up within 21 days at the collection centre you selected.

Successfully updated your pick-up address as ***********. Your card will be ready for collection within the next 21 days. An SMS notification will be send once the card has been delivered at the selected destination*****” Read the pick-up confirmation SMS.

At the time of writing this article 21 days were not yet over and therefore am yet to receive a confirmation SMS.

Once i receive the SMS and collect my card i will gladly update and share more information on this post.

Also Read:Huduma Namba Registration Reopened and Why it is a Must

The Government initiated the National Integrated Identity Management System (NIIMS) program through Executive Order No. 1 (2018). The purpose of this initiative is to create and manage a central master population database which will be the ‘single source of truth’ on a person’s identity. The database will contain information of all Kenyan citizens and foreign nationals residing in Kenya and will serve as a reference point for ease of service delivery to the people of Kenya.


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