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How To Contact Zenka

To contact Zenka, you will need to have one of their several contact links. Zenka can be contacted through Telephone number +2540207650878, Email, postal address and social media handles that are available. One can also visit Zenka offices located at Mirage Tower 2 12th floor Nairobi.

How to contact Zenka

Here is a list of addresses one can use to contact Zenka

  • Physical Address: Mirage Tower 2, 12th Flr
  • Postal Address: P.O Box 29107-00100 Nairobi
  • Telephone: +254(020)7650878
  • Email:
  • Website:
  • Facebook Page: Zenka Kenya
  • Twitter: @Zenkafinance

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How to Repay Zenka Loan

To repay the Zenka Loan, you will need Zenka Pay Bill number and the account number. The App is widely known to offer loans to clients even at zero interest. The Zenka Pay Bill number is usually 979988 while the account number is your phone number you registered with Zenka eg 0712345678.

Timely loan repayment means you stand a chance to qualify for even much higher loan limit. This also help to build trust with Zenka.

Also Read:Branch Pay bill Number: How to Repay Branch Loan

Zenka Loan Repayment procedure.

If you are stuck and wondering how you can repay your Zenka loan, here is a step by step process that you can follow to be able to repay your loan.

  1. Open your M-Pesa Menu.
  2. Select Lipa Na M-Pesa
  3. Select Paybill
  4. Business Number 979988
  5. Under Account number enter your phone number eg 0712345678
  6. Enter the Amount
  7. Enter your MPesa PIN
  8. Confirm the details
  9. Send
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You will receive a confirmation message from M-Pesa confirming your payment. Zenka will also notify you that the payment has been received.

zenka contacts

How To repay Zenka Loan Through USSD

Alternatively you can repay your loan using USSD codes. To repay your loan;

  • Dial the USSD code *841#
  • Enter the 4 digit PIN
  • Select Repay
  • Follow the prompt to Enter the amount
  • Enter your MPesa Pin
  • Send

You will receive an SMS confirming the payment you made.

How to repay Zenka Loan through in App Option

The other easiest way to pay Zenka Loan is through the App. To be able to do this, first download the Zenka App

  • Download the Zenka App
  • Log in to your account
  • Select ‘Pay Loan’
  • Confirm the selection
  • You will be redirected to your MPesa Menu
  • Enter your MPesa PIN
  • Send
This method is swift as it eliminates chances of making errors.

How long Does It take To take another Loan after settling previous loan?

You need to have a good history to be apple to get another loan from Zenka after settling the previous one. Generally zenga will give you another loan offer that you can apply almost immediately once you have paid your loan. You also stand a chance to get your loan limit increased.

However,if you have a history of defaulting with the money lender, you are likely to miss a chance to apply for another loan. If your application is turned down, the best option is to keep the App for some time before you win their trust and get an offer.

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Also Read:How to Join SKIZA as an Artist

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Majira M

Keeping you in the loop. I write to share information that matter. From technology to business tips, I share information to inspire and educate