How To Contact Safaricom Customer Care. Both Prepaid and Post Paid Contacts
In this article, I will share contact details on how to directly contact Safaricom customer care. Years back there used to be a straight forward way to reach Safaricom through 100 however over the years the process has just lengthened.
Whether you are a post paid customer or a prepaid Safaricom customer below are Safaricom contacts. Some are free while others are chargeable.
For support and inquiry, you can contact Safaricom Customer Care Center
- Pre-Pay: Call 100 (Chargeable) or +254722002100 (Chargeable) or email Customercare@safaricom.co.ke
- Post-Pay: Call 200 (No Charge) or +254722002100 (Chargeable) or email advantage@safaricom.co.ke
- You can also send a Direct Message on Safaricom Social Media Channels: X: @Safaricom_care and @safaricomPLC or Facebook: @safaricomPLC
- You can visit the Safaricom Retail Center/ Customer Care Desk.
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